ABRASA BLOOM ARTS
RETURNS & EXCHANGES

A thoughtful approach to every order.

Our Return Policy
We want you to feel confident shopping with Abrasa Bloom Arts. We accept returns within 14 days of delivery for eligible items that are unused, unlit, in their original packaging, and in resalable condition.

Customers are responsible for return shipping costs unless the item arrives damaged, defective, or incorrect.

Return Conditions
To be eligible for a return, the item must be unused and unlit, returned in its original packaging, and in resalable condition. Items that have been lit or used, are damaged after delivery, or are returned without their original packaging are not eligible for return.

Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery and provide photos of the item and packaging. We will review the issue and, where appropriate, provide a replacement or refund.

Shipping Damage
Please keep the original packaging and all packing materials when reporting shipping damage. This may be required to help us resolve the issue with the carrier.

Refunds
Once the returned item is received and inspected, approved refunds will be issued to the original payment method. Please allow the applicable processing time for your payment provider to reflect the refund.

Order Cancellations
Please contact us as soon as possible if you need to cancel an order. Cancellation requests cannot be guaranteed once an order has entered processing or shipped.

Wholesale & Corporate Orders
Wholesale and corporate orders are final sale unless otherwise agreed to in writing. We will assist with items that arrive damaged, defective, or incorrectly fulfilled.

Third-Party Purchases
Purchases made through authorized third-party retailers are subject to the return and exchange policy of the retailer where the purchase was made.

Questions
If you have questions about an order or believe you received a damaged, defective, or incorrect item, please contact us through our Contact Us page. We are happy to assist.